Many players have questions about Stay casino before they deposit their first euro — here are the honest answers.

Quick Checklist

• Verify your email and phone number to unlock full account features.
• Review the bonus terms: wagering requirements, game contributions, and maximum bet limits.
• Set a deposit limit using the responsible gaming tools to stay in control.
• Check which payment methods qualify for the welcome bonus – some e‑wallets may be excluded.
• Enable two‑factor authentication (2FA) for extra account security.

How to Sign Up

1. Navigate to the registration page and click the “Sign Up” button.
2. Enter your email address, create a strong password, and select your preferred currency.
3. Fill in your personal details – full name, date of birth, and residential address exactly as shown on your ID.
4. Agree to the terms and conditions, then submit the form.
5. Check your inbox for a verification link. Click it to activate your account.
6. Complete the KYC process by uploading a valid photo ID and a recent utility bill. This step is mandatory before any withdrawal.

App & PWA Guide

The casino does not offer a native app in official stores, but the mobile‑optimised website works flawlessly on any modern smartphone. You can add it to your home screen for a PWA‑like experience:

• Important: Open the casino’s site in Chrome or Safari.
• Tap the Share icon (iOS) or the menu icon (Android) and select “Add to Home Screen”.
• Confirm the name and icon – the PWA will then launch from your home screen just like a native app.
• Notifications for free spins and deposit bonuses are supported through the browser.

For a visual walkthrough, watch the setup video below:

Maximising Your Bonus

To get the most out of your welcome bonus, always calculate the real value after wagering. Assume you claim a 100% deposit match up to €100 along with 50 free spins. The free spins have their own 40x wagering requirement on any winnings. Here is a worked example:

Formula: (Deposit + Bonus amount) × Wagering requirement = Total wagering needed. Then add free spin winnings wagering.

Suppose you deposit €50 and receive a €50 bonus. Wagering requirement is 35x (common for this casino).

• Total wagering needed: (€50 + €50) × 35 = €3,500.
• If free spins yield €20 in winnings, that amount is subject to 40x wagering: €20 × 40 = €800 additional wagering.
• Combined: €3,500 + €800 = €4,300 must be wagered before any withdrawal.

Use the bonus calculator tool on the promotions page to check your specific offer. Remember to play games that contribute 100% to wagering, such as slots (check the game terms for exceptions).

Extra Tips

Players Ask

How do I claim the free spins on my account?

After making your first qualifying deposit, the free spins are usually credited automatically within minutes. They may be available for specific slot games, so check the bonus section in your account.

Why is my withdrawal still pending after 48 hours?

Pending time is normal while the finance team reviews your documents. If you have not completed KYC, the withdrawal will be delayed until verification is approved. Contact support if it exceeds the stated timeframe.

Can I use the bonus on table games?

Most bonuses are restricted to slots only. Table games and live casino typically contribute a very low percentage (e.g., 5–10%) or are excluded entirely. Always read the bonus terms.

What happens if I cancel an active bonus?

Cancelling a bonus removes both the bonus funds and any winnings generated from it. Your original deposit remains available for play without the bonus. It is only advisable if you have not yet started wagering.

By following these steps and understanding the bonus mechanics, you can enjoy a smoother and more profitable experience at this casino. Remember to gamble responsibly.